When you book a holiday with an AITO member, you can rest assured that you are in the hands of experts whose main concern is that you have a quality experience from start to finish. Our members are passionate about what they do and pride themselves on attention to every small detail of your holiday. AITO members know their destinations and experiences inside and out.
Our member companies, usually owner managed, strive to create holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating.
AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to the membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct.
An AITO member is required to protect money paid by customers to the member for any holiday sold under the AITO logo.This protection applies to customers who have booked directly with the member. Members must comply with the UK Government Regulations in this respect. Members submit details of their bonding or guarantee arrangements to the association on a regular basis