Our office hours are:
Monday to Friday 9am to 5.30pm
Saturdays 10am to 1pm
We are based in Mayfield and Eastbourne. Appointments are always available outside of these times.
If you have a general enquiry please feel free to give us a call or email us using the form below.
We never pass your information to anyone not responsible for part of your travel arrangements. The Travel Concept is committed to ensuring this website is accessible to all users.
As our site is constantly reviewed, we would welcome any comments you may have on accessibility issues.
The Travel Concept is a travel agent trading in Mayfield and Eastbourne and is a trading name of Worldwide Escapes Ltd. Unless specified as the operator, The Travel Concept acts the agent on behalf of ATOL protected Tour Operators and other Principals. ATOL Protection does not apply to all holidays and travel services on this website. Please ask us to confirm what protection may apply to your booking.
Financial Protection – We take financial protection seriously at The Travel Concept. We hold an ATOL licence and are members of ABTA. As a company who believes in best practice we also operate a segregated client money account.
ATOL protected – We hold an ATOL licence number 10587 and we act as an agent for ATOL holders. All the flights and flight-inclusive holidays we sell are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate.
ABTA member – Book with confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and flight inclusive holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels on their own may not be protected and you should ask what protection is available.
Click here for the latest travel advice from the Foreign & Commonwealth Office including security, local laws and passports.
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